Step 1: Information Call
Call us to discuss your needs and our program. Our foremost goal is to assure that Skyland Trail is a good fit and that we offer the level of care you need. Potential clients need to demonstrate that they will be actively engaged in their recovery process. Treatment is successful only when clients commit to making positive changes in their lives by taking prescribed medication (adult clients), participating in individual and group therapy, and practicing new skills and behaviors.
Step 2: Financial Information
If, after an initial conversation with our admissions team, you decide you would like to learn more about potential admission to Skyland Trail, we will schedule a call with our financial counselor. Because every client and situation is unique, Skyland Trail provides up-front financial counseling for each client and family. A number of private insurance companies cover Skyland Trail services; however, as with other health treatment, insurance does not typically cover the entire cost of the program or the recommended length of stay for a full recovery. The financial counselor will also provide information about our financial aid program. If you and our financial counselor determine that adequate resources are available for you or your loved one to benefit from treatment at Skyland Trail, we will schedule an assessment interview.
Step 3: Medical Records
Skyland Trail must receive the client's medical records before we can schedule an assessment appointment. With your consent, Skyland Trail will request records from previous mental healthcare providers, but the process often moves more quickly when families get involved and ask providers to share records as well.
Step 4: Assessment Interview
The next step in the admissions process is for the applicant to have an assessment interview on our campus or over the phone with one of our admissions counselors. If an individual is hospitalized in Atlanta we may be able to send an admissions counselor to the hospital to complete the assessment. The interview lasts approximately 1–2 hours and is typically one-on-one with the potential client. For adolescent clients, we conduct an additional 30-minute interview with the potential client's parents or guardians. We will ask questions about the applicant's physical and mental health history, current symptoms, use of alcohol or drugs, previous treatment outcomes, etc. Following the assessment interview, our treatment team determines whether the applicant is appropriate for treatment and recommends an initial level of care.
Step 5: Admission
Each situation is unique, but once the assessment interview is complete and a decision is made, accepted clients can potentially begin treatment within 48 hours. In some cases, meeting all requirements may take one to two weeks.