First 4 Steps for All Admissions
The following four steps begin the admissions process for adult residential treatment, adult day treatment, and adolescent residential treatment. Residential clients must complete additional steps to ensure clients and staff in our residential communications are protected from COVID-19.
Additional Steps for Adult Residential Admissions
Additional Steps for Adolescent Residential Admissions
Learn More First 4 Step for All Admissions
Step 1: Information Call
Call us to discuss your needs and our program. Our foremost goal is to assure that Skyland Trail is a good fit and that we offer the level of care you need. Potential clients need to demonstrate that they will be actively engaged in their recovery process. Treatment is successful only when clients commit to making positive changes in their lives by taking prescribed medication (adult clients), participating in individual and group therapy, and practicing new skills and behaviors.
Step 2: Financial Information
If, after an initial conversation with our admissions team, you decide you would like to learn more about potential admission to Skyland Trail, we will schedule a call with our financial counselor. Because every client and situation is unique, Skyland Trail provides up-front financial counseling for each client and family. A number of private insurance companies cover Skyland Trail services; however, as with other health treatment, insurance does not typically cover the entire cost of the program or the recommended length of stay for a full recovery. The financial counselor will also provide information about our financial aid program. If you and our financial counselor determine that adequate resources are available for you or your loved one to benefit from treatment at Skyland Trail, we will schedule an assessment interview.
Step 3: Medical Records
Skyland Trail must receive the client's medical records before we can schedule an assessment appointment. With your consent, Skyland Trail will request records from previous mental healthcare providers, but the process often moves more quickly when families get involved and ask providers to share records as well.
Adolescent immunizations: To protect the health of our clients and staff, all adolescents must provide a current record of immunizations prior to admission. The record should show dates for all vaccines on the CDC's Recommended Child and Adolescent Immunization Schedule for ages 18 years or younger and be signed by a licensed physician or public health official. Unless medically contraindicated, adolescent clients in services between September 1 and February 28 must also have the CDC-approved annual seasonal influenza vaccine.
Step 4: Assessment Interview
The next step in the admissions process is for the applicant to have an assessment interview on our campus or over the phone with one of our admissions counselors. If an individual is hospitalized in Atlanta we may be able to send an admissions counselor to the hospital to complete the assessment. The interview lasts approximately 1–2 hours and is typically one-on-one with the potential client. For adolescent clients, we conduct an additional 30-minute interview with the potential client's parents or guardians. We will ask questions about the applicant's physical and mental health history, current symptoms, use of alcohol or drugs, previous treatment outcomes, etc. Following the assessment interview, our treatment team determines whether the applicant is appropriate for treatment and recommends an initial level of care.
Learn More Additional Steps for Adult Residential Admissions
Step 5: First COVID-19 Antigen Test
On the day prior to the scheduled admission appointment, all patients must receive a COVID-19 rapid antigen test. Clients must schedule a test with a testing site in the community that provides same-day results. The client will forward a scanned copy or a photo of the results issued by the testing site to the Skyland Trail admissions counselor.
If test results of the first antigen test are negative, the client should return home or to local accommodations directly from the testing site. The client should have no close physical contact with any other individuals, including individuals in the same household before departing for the admission appointment the following day.
*Clients who are traveling to Atlanta by plane must arrive in Atlanta, then quarantine in a hotel (or other local accommodations) for four days before the day of admission.
Step 6: Welcome to Precautionary Floor & Additional Testing
Adult residential clients receive a history & physical exam within 48 hours of the day of admission. As part of the exam, a swab will be taken to be submitted for a COVID-19 PCR test.
While waiting for PCR test results and medical clearance, clients are assigned to the precautionary floor and must remain isolated in their private rooms until medically cleared.
While on the precautionary floor, meals and medications will be delivered to the client’s private room. With approval, clients may leave their room to spend scheduled time individually in the gardens. Clients are expected to participate in individual and group therapy sessions remotely via zoom online video conferencing while in their rooms.
Typically, clients may expect to leave the precautionary floor on the Monday or Tuesday following the admission day. To leave the precautionary floor, clients must be medically cleared. (Note that Skyland Trail sends samples for PCR tests out to a third party lab for processing. Lab processing times, though typically 2 to 3 days, may vary and may affect the length of a client’s stay on the precautionary floor.)
When a negative PCR test result is received AND at least 72 hours have passed since the history & physical exam without the client developing any symptoms, Skyland Trail will administer a third COVID-19 test: an on-site rapid antigen test. Results of the on-site rapid antigen test will be available within an hour.
If results from the on-site rapid antigen test are negative, the client may be cleared to transition to the residential floor at South Campus or directly to Rollins Campus, depending on bed availability. Note that Skyland Trail is unable to conduct the on-site rapid antigen test or transition clients to a residential room on Saturdays or Sundays.
Before moving to the residential floor at South Campus or to Rollins Campus, Skyland Trail will administer the Moderna Covid-19 Vaccine to all adult residential clients (depending on current vaccine availability.)
Step 7: Welcome to Residential Treatment
Clients at Rollins Campus meet in person for groups and individual primary counselor sessions while wearing masks and practicing physical distancing. Individual psychiatry sessions take place through zoom. All residential clients at Rollins Campus reside in private rooms with private bathrooms.
Clients on the residential floor of South Campus are transported to Rollins Campus to participate in treatment Monday through Friday and to participate in LEAP on Saturday and Saturday. Clients on the residential floor of South Campus may transition to Rollins Campus as rooms become available.
Learn More Additional Steps for Adolescent Residential Admissions
Step 5: First COVID-19 Antigen Test
Approximately 4 to 7 days prior to the day of admission, the client and the designated guardian must receive a rapid COVID-19 antigen test with a testing site in the community that provides same-day results.* The designated guardian must be a legal guardian with medical rights. The guardian will forward a scanned copy or a photo of the results for both the client and the guardian issued by the testing site to the Skyland Trail admissions counselor.
If both test results are negative, the client and guardian may return home or to their local accommodations and quarantine until the following day. They should practice physical isolation should not have physical contact with anyone except each other.
* Clients who travel to Atlanta by plane must arrive in Atlanta, then quarantine in a hotel (or other local accommodations) with a designated guardian for four days before the first antigen test in the community.
Step 6: Drive-Through PCR Test
On the day following the first rapid antigen test, client and guardian should arrive at the Skyland Trail Glenn Family Wellness Clinic at the Dorothy C. Fuqua Center for a scheduled drive-through PCR test. The admissions counselor will provide a date and time for the drive-through appointment. Only the client will receive the PCR test. PCR test results will not be available on the same day.
After the drive-through PCR test, client and guardian should return directly home or to local accommodations and continue to quarantine together until the admissions counselor contacts them with results of the PCR test and next steps.
Typically, clients may expect to have an admission appointment scheduled for the Monday or Tuesday following the drive-through PCR test day. Note that Skyland Trail sends samples for PCR tests out to a third party lab for processing. Lab processing times, though typically 2 to 3 days, may vary and may affect the length of time a client must quarantine at home before an admission appointment can be scheduled.
Step 7: Second COVID-19 Antigen Test
When a negative PCR test result is received AND at least 72 hours have passed since the PCR test without the client or guardian developing any symptoms, Skyland Trail will schedule another drive-through COVID-19 test for the client: an on-site rapid antigen test at the Glenn Family Wellness Center. Results of the on-site rapid antigen test will be available within 30 minutes. If the drive-through rapid antigen test is negative, the client and guardian may go directly to the J. Rex Fuqua Campus for the admission appointment.
Step 8: Welcome to Residential Treatment
If all tests are negative, the client and guardian may go to the J. Rex Fuqua Campus for the admission appointment. The client admits to the residential community and must adhere to all COVID-related preventive behaviors, including wearing masks and physical distancing.