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Admissions: 866-504-4966 | COVID-19

CORONAVIRUS

COVID-19 Information

Here are actions we are taking to protect our clients and community against the spread of coronavirus. We are monitoring the situation and adjusting our response as needed. Please note that the information and policies cited below may change. We appreciate your cooperation and understanding as we work to balance the mental and physical health needs of our clients while protecting our clients, families, and staff from COVID-19 infection.

Last updated: July 21, 2021

Tours & Assessments

Starting the admissions
process? See how our process works.

Adult Programs

Learn about admissions to our adult residential and day treatment programs.

Adolescent Programs

Learn about admissions to our residential program for teens ages 14 to 17.

Infection Control

We are taking all precautions recommended by the CDC and public health agencies.

Frequently Asked Questions

Your questions about
treatment during the pandemic answered.

COVID-19 Resources

Resources to manage
your mental health during this pandemic.

Tours & Assessments

Admissions

We are currently admitting new clients to our adult and adolescent programs. Effective June 7, 2021, all adult clients must be fully vaccinated for Covid-19 prior to the day of admission. Please speak to an admissions team member for more information: 866-504-4966.

Pre-Admission Campus Tours

We are not permitting pre-admission campus tours at this time. Please view our online virtual campus tours to see our campuses, gardens, and private patient rooms.

Clinical Admissions Assessments

We are conducting all clinical admissions assessments via phone or online video conference. Assessments are scheduled after our clinical team receives and reviews  medical records for any previous mental health providers. The admissions assessment helps our clinical team determine if Skyland Trail can meet your treatment needs. Results of the assessment inform the level of care recommended at admission as well as your specialized treatment plan once you begin treatment.

Adult Residential Programs

The following information applies to our adult residential treatment program.

All adult clients must be fully vaccinated prior to the day of admission. 

A “fully vaccinated” person is someone who has received two doses of the Moderna or Pfizer vaccine and 14 days have passed since the second vaccine OR someone who has received one dose of the Johnson & Johnson vaccine and 14 days have passed since vaccination. Documentation of vaccination is required.

Prior to admission, Skyland Trail can administer the Moderna COVID-19 vaccine to prospective clients who are beginning the admission inquiry process if they have not yet received any doses of a COVID-19 vaccine. Receiving a vaccine from Skyland Trail is not a guarantee of admission. Clients may also receive FDA-approved vaccinations from their local healthcare provider or vaccination clinic. Please note that, if receiving the Moderna or Pfizer vaccine, the time from the first vaccine to fully vaccinated status is approximately six weeks. If receiving the Johnson & Johnson vaccine, the time from vaccination to fully vaccinated status is approximately two weeks. Skyland Trail does not require or recommend any particular brand of vaccine.

Pre-admission Testing

No pre-admission testing is required for fully vaccinated adult clients.

Admitting to a Residential Campus

Fully vaccinated clients admit directly to a residential room at Rollins Campus or South Campus depending on availability. They may immediately begin attending in-person groups, individual sessions, and meals in the dining room(s). Masks are not required.

Visiting Adult Clients on Campus

Visitors must be fully vaccinated for Covid-19 and provide proof of vaccination. Visitors must pre-register at least 24 hours prior to each visit.

Client Community Outings

We have suspended client community outings at this time. Some off-campus outings to outdoor locations may be organized. Our residential and recreational therapy teams organize fun activities on campus - from art activities to "screen on the green" outdoor movies - to encourage social engagement with peers and provide structured schedules on evenings and weekends. All activities ensure that physical distancing can be practiced at all times.

Therapeutic Off-Campus Passes

Off-campus therapeutic passes for adult residential clients are no longer permitted. If clients leave campus at any time, they must return to a quarantine room at South Campus and remain isolated in their room until they receive a negative COVID-19 test and are medically cleared to return to a residential room. Clients in quarantine can continue to participate in treatment remotely via zoom.

Adult Day Treatment and IOP

All clients admitting to the adult day treatment program must by fully vaccinated prior to the day of admission.

Prior to admission, Skyland Trail can administer the Moderna COVID-19 vaccine to prospective clients who are beginning the admission inquiry process if they have not yet received any doses of a COVID-19 vaccine. Receiving a vaccine from Skyland Trail is not a guarantee of admission. Potential clients may also receive FDA-approved vaccinations from their local healthcare provider or vaccination clinic. Please note that, if receiving the Moderna or Pfizer vaccine, the time from the first vaccine to fully vaccinated status is approximately six weeks. If receiving the Johnson & Johnson vaccine, the time from vaccination to fully vaccinated status is approximately two weeks. Skyland Trail does not require or recommend any particular brand of vaccine.

Pre-admission testing is not required, and clients will not be required to wear masks on campus.

Adult Family Services

Family Therapy

We are conducting all family therapy sessions via phone or online video conferencing through zoom. Family therapy is available as a additional service to clients in our adult residential and day treatment programs. If you are a current adult client family enrolled in family therapy and have any questions about billing, scheduling or connecting through zoom, please contact Domnise Muldrow.

Family STEP Program

Family STEP is our weekly education and support group offered free of charge for families of clients in our adult residential and day treatment programs. Family STEP is held remotely by zoom online meetings each Thursday evening. Instructions to join via zoom are on the online family guide.

Family Orientation

All monthly family orientations are held remotely by zoom online meetings. Instructions to join are emailed to invited families.

Adult Transitional Living Program

Transitional living apartments are available to eligible adult clients who are stepping down from residential treatment to day treatment. No visitors are permitted inside buildings on the campus. Transitional clients may leave campus. Housekeeping and transitional staff are sanitizing common areas daily. Clients are asked to wipe down their apartments daily as well, focusing on commonly used surfaces such as door handles, faucets, refrigerator and microwave doors, etc.

Adult Alumni Program

No alumni program events are taking place on campus. The alumni support group is meeting regularly via zoom online meetings.

Adolescent Residential Program

The following information applies to our adolescent residential treatment program.

Vaccination Status

A “fully vaccinated” adolescent has received two doses of the Pfizer vaccine, and 14 days have passed since the second vaccine. Documentation of vaccination is required.

At this time, Skyland Trail is not able to vaccinate individuals under the age of 18 (the Moderna Covid-19 vaccine is approved only for ages 18 and older).

Fully Vaccinated Adolescents

Pre-Admission Testing

No pre-admission testing is required for fully vaccinated adolescents.

Not Fully Vaccinated Adolescents

Pre-Admission Testing

Drive-Through PCR Test at Skyland Trail Glenn Family Wellness Clinic

Approximately 3-5 days before the scheduled admission appointment, the client must receive a drive through PCR test. Clients may work with their admissions counselor to schedule a drive through PCR test at the Skyland Trail Glenn Family Wellness Clinic at the Dorothy C. Fuqua Center (1961 North Druid Hills RD NE). Clients outside of Georgia may schedule a drive-through PCR test appointment with a health provider or testing site in their area. In most cases, PCR test results will not be available on the same day.

Clients who travel to Atlanta by plane or bus must arrive in Atlanta, then quarantine in a hotel (or other local accommodations) with a designated guardian for four days before the PCR test. Clients who live outside of Georgia who receive a PCR test at a testing site in their area must drive to Atlanta for their admissions appointment; they may not travel by plane or bus.

After the drive-through PCR test, client and guardian should return directly home or to local accommodations and quarantine together until the admissions counselor or local testing site contacts them with results of the PCR test.

Typically, clients may expect to have an admission appointment scheduled for the Monday or Tuesday following the drive-through PCR test day. Note that Skyland Trail sends samples for PCR tests out to a third party lab for processing. Lab processing times, though typically 2 to 3 days, may vary and may affect the length of time a client must quarantine at home before an admission appointment can be scheduled.

Rapid Antigen Test at the Adolescent Campus

When a negative PCR test result is received AND at least 72 hours have passed since the PCR test without the client or guardian developing any symptoms, Skyland Trail will schedule another COVID-19 test for the client: an on-site rapid antigen test at the J. Rex Fuqua Campus on the day of the scheduled admissions appointment. Results of the on-site rapid antigen test will be available within 30 minutes. The client and guardian should wait in their vehicle in the parking lot until test results are received.

If the client’s rapid antigen test is negative, the client may enter the clinical building of the J. Rex Fuqua Campus for the admission appointment.

Guardians who are fully vaccinated may enter the admissions area of the J. Rex Fuqua Campus with the adolescent for the admission appointment.

All Residential Adolescents

Admissions Appointment

After arriving at the J. Rex Fuqua Campus, the guardian should call the admissions counselor, and they will meet the client in the parking lot and escort them into the building.

Guardians who are not fully vaccinated may not enter the building for the admission appointment. They should remain in the car until any required paperwork is completed.

Guardians who are fully vaccinated may enter the clinical building for the admissions appointment. No guardians or family members may not enter areas of the clinical building outside of the admissions area nor enter the residential building. A “fully vaccinated” person is someone who has received two doses of the Moderna or Pfizer vaccine and 14 days have passed since the second vaccine OR someone who has received one dose of the Johnson & Johnson vaccine and 14 days have passed since vaccination. Documentation of vaccination is required.

All adolescent clients must adhere to all COVID-related preventive behaviors, including wearing masks and physical distancing. After the admission appointment, no visitors are permitted.

Family Therapy Sessions

All family therapy sessions are held remotely via zoom online meetings. Your family therapist will provide instructions for connecting via zoom. Families participate in family therapy sessions weekly.

Visitors and Off Campus Passes

Clients may not leave campus with family members, and we are not permitting families to visit campus. Adolescent clients receive regular structured opportunities to connect with their loved ones via phone or video chat.

Client Community Outings

We have suspended all client community outings. Residential and recreational therapy staff members organize structured activities to encourage engagement in treatment and social interaction on evenings and weekends. All activities ensure that physical distancing is maintained at all times.

Infection Control Procedures

Information about action we are taking across all of our campus to follow infection control protocols recommended by public health organizations.

Masks

Masks are not required for fully vaccinated adult clients. Adolescent clients and staff on the adolescent campus are required to wear masks.

Facilities & Housekeeping

Our facilities and housekeeping staff are following infection control guidelines to disinfect surfaces in our buildings and vehicles regularly. We have added two team members to our housekeeping staff. We are cleaning all campuses at lease twice daily and overnight. We are using cleaning products and procedures approved by CDC and EPA. We have increased the presence of hand sanitizer and sanitizing wipes across our campuses. We are limiting capacity for elevators, conference rooms, break rooms, restrooms, and copy rooms. Clients and staff are being encouraged to wash hands frequently, especially before and after groups and before and after meals. Signs have been posted throughout our campus with tips for how to reduce contact with frequently touched surfaces and how to sanitize your hands after.

A specialized air purification system has been installed on all HVAC units at our South Campus. The system uses UV light and active filtration to provide an extra level of air purification.

Food Service

We have suspended salad bars and self-service food lines. Our catering staff serves individually prepared salads and sandwiches daily, in addition to our daily entrees and sides. Options continue to be available for clients with gluten-free, vegetarian, or other special diets.

Physical Distancing at the Adolescent Campus

Signs are posted on the adolescent campus reminding clients to practice physical distancing by remaining six feet apart at all times. Furniture in dining rooms, group rooms, and common areas has been positioned to promote a separation of 6 feet. Floor markers throughout the campus indicate stopping points in food service lines, entryways, and reception areas.

Frequently Asked Questions

Residential clients will be required to remain in their private patient room in isolation until medically cleared through testing and medical screening. We provide meals  and medications directly to the patient room and make sure the client has socialization and support through technology. Nursing staff will provide ongoing medical care while adhering to CDC's guidelines for infection control. If COVID-19 is confirmed through testing, the client will be asked to return home. If the client would like to return to treatment after convalescing, they must quarantine for at least 10 days after all symptoms resolve and be medically cleared to return to a residential treatment facility.

Day treatment clients with symptoms or close contact with an exposed person must remain off campus until medically cleared to return.

No. Visitors currently are not allowed on any of our campuses.

Fully vaccinated clients do not require pre-admission testing.

Adolescent clients who are not fully vaccinated must complete pre-admission testing.

Effective June 7, 2021, adult clients will not be required to wear masks. All adult clients will be fully vaccinated prior to admission.

Staff and clients at the adolescent campus are required to wear masks outside of private spaces.

Residential clients in our adult and adolescent clients may not leave campus for therapeutic passes. Some community outings will be organized to visit outdoor venues.

Yes. Adolescent clients who are not fully vaccinated and who take a commercial flight to Atlanta, must arrive four days before their scheduled first COVID-19 antigen test and quarantine in a hotel or other local accommodations until their scheduled test day and time. If the client is fully vaccinated, a post flight quarantine is not required.

For More Information

If you have additional questions or concerns, please contact your loved one's treatment team or call 404-315-8333 and ask to speak to Dr. Ray Kotwicki, Charles B. West Chief Medical Officer.

You may also want to reference information on coronavirus provided by the Centers for Disease Control and Prevention:
https://www.cdc.gov/coronavirus/2019-ncov/index.html

Mental Health Resources and Pandemic:
COVID-19 Pandemic and Mental Health